Changes to the health and care sector in 2013

The Department of Health has released a new infographic depicting the changes that are due to happen within the health and care sector in April 2013.

Made up with the public and patients at the centre, the newly reshuffled health and care sector will focus on providing better quality care, while upholding budget and training obligations.

With five overseeing bodies sitting on the outside including the Care Quality Commission, The National Institute for Health and Care Excellence and The Health Research Authority, each section of the health and care sector will be regulated thoroughly and appropriately by governing bodies from relevant care and healthcare backgrounds.

Click on the infographic for a clearer picture of what to expect from the changes.

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CQC audit finds Apex HSC “fully compliant” in all areas

Apex Health + Social Care are thrilled to announce a full compliance report from the CQC after a recent visit and audit.

A CQC audit completed in Septmber 2012 has found Apex Health + Social Care to be fully compliant in all areas of health and social caring, support for staff and safety throughout it’s services.

The report handed to Apex HSC by the Care Quality Commission outlined the various areas that were checked and surveyed by the governing body, and all were judged to be compliant – an excellent result.

The following areas were surveyed by the CQC:

  • Respecting and involving people who use services
  • Care and welfare of people who use services
  • Safeguarding people who use services from abuse
  • Supporting workers
  • Assessing and monitoring the quality of service provision

Comments from service users included:

“They help me when I want help but at other times I am more able to help myself – they encourage this”

“The girls are brilliant”

“All the care workers and agency staff show great respect”

“Our carer provides peace of mind to the family and we have good care”

“Over time, the workers know my ways and they
do what needs doing”

“They adapt to suit me.”
“I would not know what to do without them”

“Pleasant, caring people”

“They treat us with humanity and respect”

“My mothers care workers have been with us a long time and they not only understand her needs but those of my father and the rest of the family. They are like friends.”

 

We are thrilled with the outcome of this assessment and survey and want to take this opportunity to thank all of our staff for continuing to carry out their work to an outstanding level, as well as our patients and clients who trust Apex Health + Social Care to take care of themselves and their loved ones.